Shipping policy

Shipping Policy

Thank you for shopping with us at BraveHeart Athleisure! We strive to get your order to you as quickly and efficiently as possible. Below is everything you need to know about our shipping process:

Processing Time
    •    All orders are processed within 7 business days (excluding weekends and holidays).
    •    Orders placed on weekends or holidays will be processed the following business day.
    •    You will receive an email notification once your order has shipped, including tracking information.

Shipping Rates
    •    We offer free standard shipping on all orders over $69 within the United States.
    •    For orders under $69, shipping costs are calculated at checkout based on your delivery address.
    •    We offer expedited shipping options for an additional fee. You can select your preferred shipping method at checkout.

Shipping Methods and Delivery Times

We offer the following shipping options:
    •    Standard Shipping: Estimated delivery time of 2-4 business days (depending on your location).
    •    Expedited Shipping: Estimated delivery time of 1-2 business days.
    •    Overnight Shipping: Available for select locations, with an estimated delivery time of 1 business day.

Please note: Delivery times may vary depending on factors such as weather conditions or third-party delays. We are not responsible for any delays caused by the carrier.

Order Tracking
    •    Once your order has shipped, you will receive a tracking number via email or SMS (if provided).
    •    You can track your order on the carrier’s website or by clicking the link in your shipping confirmation email.

Missing or Lost Packages
    •    We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
    •    If your package is lost, please contact the carrier directly with your tracking number. You can also reach out to us if you need assistance.

Address Accuracy
    •    Please ensure your shipping address is accurate before completing your purchase. We are not responsible for packages that are undeliverable due to incorrect or incomplete addresses.
    •    If you realize there is an error in your shipping address after placing an order, please contact us immediately at [Your Contact Email], and we will do our best to make any necessary changes before the order ships.

Questions?

If you have any questions or concerns about our shipping policy, please feel free to contact our customer service team at customersupport@bhathleisure.com.

Thank you for choosing BraveHeart Athleisure!